Shipping policy

Processing Time

• All cookies are made to order to ensure freshness.
• Orders require 3 business days for processing before shipment (exact timeframe based on availability and event date).
• Large orders may require additional time.

Shipping Methods & Costs

• Standard Shipping: Standard flat rates for orders under $75.
• Free Shipping: Available for orders of $75 or more.
• Express Shipping: Available at checkout for faster delivery.

Estimated Delivery Times

• Economy Shipping: Typically 3-8 business days.
• Standard Shipping: Typically 1-4 business days.
• Express Shipping: Typically 1-2 business days.
• Delivery times are estimates and may vary due to carrier delays or weather conditions.

Address Accuracy & Delivery Issues

• Please ensure your shipping address is correct. We are not responsible for packages delivered to incorrect addresses provided by the customer.
• If an order is returned due to an incorrect address, customers are responsible for re-shipping costs.

Damaged or Lost Packages

• We carefully package all cookies to prevent breakage, but we cannot guarantee against handling issues during transit.
• If your package is lost or arrives damaged, please contact us within 24 hours of delivery with photos, and we will work with you to resolve the issue.